DIGITS as a whole is just the program T-Mobile launched which separates phone numbers from SIM cards, allowing these more flexible options.
Some can be used by all T-Mobile customers, some can not. I'll get into each scenario separately below, but for now just keep in mind that DIGITS is not one thing.
DIGITS itself is just the blanket name for the entire family of products offered. Some people only know DIGITS as that thing where you can use an app to put your number one more than one phone, and other people only know DIGITS as that thing that let's you get an extra phone number, without realizing both of these, and more scenarios, are all just types of DIGITS. One of the biggest misconceptions about DIGITS is that it's just one thing. DIGITS is just an umbrella term for the whole suite of services, not the name of any one use. It's not one thing, and there are many different use cases and possibilities with DIGITS. TL DR: DIGITS is a family of tools and services which allow customers to use phone numbers more flexibly than before, on multiple devices, and/or with multiple numbers per device. Each section starts with an image with a cute character and a question. If you're just a customer trying to understand the basics, stick to the TL DR's. This guide will have TL DR's for each section, then more technical details mostly intended for T-Mobile employees and nerds. Let me start by saying I do not work for T-Mobile, but I do use DIGITS heavily, I was a beta tester, and I have confirmed many points with staff before posting this guide. r/tmoemployees: The sub for employees only Slow Data Speeds? - Read this to learn before you post! Spectrum Gateway - /u/sgteq powered T-Mobile spectrum information T-Mobile for Business issues: Reach out to Mike KatzĬare EVP: Callie Field Neville Ray /u/NevilleRayTmobile.T-Mobile's T-Force is the place to start: Tell us where you live (when necessary), and what model device you are using. Please see the new reddit layout for details on these rules (listed in the sidebar). General speedtests go in the Monday Megathreads Though many T-Mobile employees post here, these views are their own and do not represent the views of T-Mobile. This sub is not moderated by T-Mobile, but many employees post here regularly. The Un-official subreddit of the Un-carrier Please check out our FAQ and rules before posting! - Received a SMS about Account Security?
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